Brother E1392 On-site Warranty Upgrade/Extension

Brother E1392 On-site Warranty Upgrade/Extension

Service Depot - Exchange - Electronic and Physical Service
Item #: BRTE1392

Retail/List price: $128.99
$127.55 for Each

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Inventory last updated: 05/18/2021 12:00am EDT
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  • Starts after standard warranty period
  • Also for use in ADS2500W and more
  • Works in DCP8150DN, 8155DN, MFC912dCN
  • Compatible with Brother PPF(FAX)4750e, MFC8510DN
  • Extends warranty for 2 years - phone support
The Manufacturer's Description On-site Warranty Upgrade/Extension can be used for Brother PPF4750/E, HL-1850/70N, HL-6050D, HL-6050DN, HL-6050DW, DCP-1000, DCP-1400, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, MFC-6800, MFC-8420, MFC-8440 MFC-8460N, MFC-8640D, MFC-8820D, MFC-8820DN, MFC-8840CD, MFC-8840DN, MFC-8860DN, MFC-8870DW, MFC-9700 and MFC-9800. This two-year warranty upgrade can start after the standard warranty period.


Product TypeWarranty
Brand NameBrother
ManufacturerBrother Industries, Ltd
Manufacturer Part NumberE1392
Manufacturer Website Address
Service NameWarranty/Support - Extended Service (Upgrade)


Service Main TypeExchange
Service Sub TypeElectronic and Physical
Service Response TimeNext Business Day - Replacement
Product Supported
  • IntelliFax-3800
  • IntelliFax-4750e
  • DCP-1000
  • DCP-1400
  • DCP-8020
  • DCP-8025D
  • HL-1850
  • HL-1870N
  • MC-6800
  • MFC-8420
  • MFC-8820D
  • MFC-8820DN
  • MFC-9200c
  • MFC-9700
  • MFC-9800
Provided SupportReplacement
Provided SupportPhone Support
Region AvailabilityUSA
Service DetailsStandard Express Exchange Service:

Exchange service will expedite, in most instances by the next business day, the exchange of your non-working Product with a refurbished or remanufactured Product that conform to the manufacturer's specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non-working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product's malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if:

  • You do not return your original Product to Brother within five (5) business days
  • The malfunctions of your original Product are not covered by the limited warranty
  • The proper packaging instructions are not followed and has caused damage to the product; or
  • The warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).

The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.

Service Duration2 Year
Service LocationService Depot
Additional Information

The Express Exchange Service Extension shall start after the the Standard Express Exchange Service period.


UPC code012502534242
Alternate code/substitution
Moore prefix and stock numberBRTE1392
Package Weight
Package Height
Package Length
Package Width
Product Classification CodeOODA
Country of OriginUS
Ready to AssembleN
Recommended substitutions
Old item number
Minority/Women-Owned/Challenged Vendor
Old item number
Special order itemN
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